During a time of self-discovery, Matthew came to the SC Works Office looking for clerical/office experience that would lead him to a potential career path working with people. Having previous work experience in the healthcare industry, he knew that working with people was where his heart lied, but he was unsure as to what specific type of occupation was a good fit for him.

Matthew was enrolled in the WIOA Program in May 2021 with a plan to begin a Work Experience at the SC Works Greater Upstate Office, located in downtown Spartanburg, South Carolina. Matthew jumped right in, and soaked up every bit of knowledge he possibly could, and continued to perform on an excellent level; exhibiting professionalism, compassion and a positive attitude at all times.

During his second week of employment training, he began assisting with the Front Desk, greeting customers, entering information into the system for check in, answering phone calls and triaging the needs of customers to ensure a resolution. Matthew has a positive energy and brought a wonderful attitude to the center. We are grateful to have had the opportunity to provide Matthew an experience to enhance his career skills and move towards his future goals.